This Privacy Policy describes how Ramblin' Man Franchising LLC ("we," "us," or "our") collects, uses, discloses, and protects information gathered through ramblinmanfranchise.com (the "Site") and related franchise development communications. Please read this Policy carefully. By using the Site or submitting information to us, you agree to the practices described here.
Table of Contents
- Introduction & Scope
- Information We Collect
- How We Use Your Information
- Sharing & Disclosure
- Cookies & Tracking Technologies
- Text Messaging (SMS/MMS Consent)
- Franchise Disclosure Context
- Data Retention
- Security Safeguards
- Children's Privacy
- U.S. State Privacy Rights
- Do Not Sell or Share My Personal Information
- Third-Party Links
- Changes to This Policy
- How to Submit a Privacy Request
- Contact Information
1. Introduction & Scope
Ramblin' Man Franchising LLC operates ramblinmanfranchise.com to provide information about franchise ownership opportunities for mobile RV repair businesses and to allow prospective franchisees to submit inquiries. This Policy applies to personal information we collect through the Site, franchise inquiry and application forms, phone calls, emails, text messages, and any other interactions related to your interest in a Ramblin' Man franchise.
This Policy does not apply to information collected by independently owned and operated Ramblin' Man franchise locations in the course of their own customer service operations, which may be governed by separate privacy notices. It also does not apply to third-party websites or services that may be linked from our Site.
This Site is a franchise-opportunity and lead-generation website. Unlike an e-commerce site, we do not process consumer purchases or store payment card data through the Site. Where our affiliated operating business (Ramblin' Man RV) separately processes payments for RV repair services, those transactions are governed by that business's own privacy practices, which use PCI-compliant third-party payment processors and do not retain full credit or debit card numbers.
2. Information We Collect
a. Information You Provide Directly
When you submit a franchise inquiry, request information, or otherwise contact us through the Site, we may collect:
- Full name
- Email address
- Phone number
- Mailing address, city, state, and desired territory/location
- Professional background, work history, and relevant technical or business experience
- Information about your available investment capital, liquid assets, net worth, or financing plans
- Preferred timeline for launching a franchise
- Any additional information you choose to share in open-text fields, phone calls, emails, or during the discovery process
b. Information Collected Automatically
When you visit the Site, we and our service providers may automatically collect:
- IP address and approximate geographic location
- Browser type, device type, and operating system
- Pages viewed, time on page, referring/exit URLs, and click patterns
- Date and time of visits
c. Information from Cookies and Tracking Technologies
We use cookies, pixels, and similar technologies (described in Section 5) to collect information about your browsing behavior across our Site and, in some cases, other sites.
d. Information from Third Parties
We may receive information about you from third parties such as franchise portals, lead-generation and matching services, marketing partners, data enrichment providers, and public sources (e.g., business licensing or professional certification records) to help us evaluate franchise candidates.
3. How We Use Your Information
We use the information we collect to:
- Evaluate your qualifications and suitability as a prospective franchisee, including your financial capacity, background, and experience
- Respond to your inquiries and schedule discovery calls, meetings, or webinars
- Provide you with Franchise Disclosure Documents (FDDs), franchise information packets, and related materials
- Communicate with you via phone, email, and text message regarding the franchise opportunity
- Maintain records in our customer relationship management (CRM) and franchise-development tracking systems
- Conduct market research, analytics, and improve the content and performance of the Site
- Comply with applicable franchise, business-opportunity, and consumer-protection laws, and respond to legal process
- Detect, investigate, and prevent fraud, security incidents, and misuse of the Site
- Fulfill any other purpose you authorize at the time your information is collected
4. Sharing & Disclosure
We do not sell, rent, lease, trade, or share your personal information for monetary or third-party marketing purposes. We may disclose your information in the following limited circumstances:
- Franchise support vendors and service providers — including CRM providers, franchise development consultants, legal and accounting advisors, marketing/analytics vendors, hosting providers, and communication platforms (email/SMS providers) who process information on our behalf under confidentiality and data-protection obligations
- Franchise brokers and referral networks — if you were referred to us through a franchise broker, portal, or matching service, we may share relevant information back with that referral source to fulfill referral agreements
- Legal and regulatory compliance — to comply with subpoenas, court orders, franchise registration/disclosure laws, or other legal obligations, and to protect our rights, property, and safety, or that of others
- Business transfers — in connection with a merger, acquisition, financing, reorganization, or sale of some or all of our business assets, personal information may be transferred as part of that transaction
- With your consent — for any other purpose disclosed to you at the time of collection and to which you agree
We do not disclose personal information to unaffiliated third parties for their own independent marketing purposes.
5. Cookies & Tracking Technologies
We use cookies, web beacons, pixels, and similar tracking technologies to operate the Site, remember your preferences, analyze traffic, and measure the effectiveness of our marketing (including paid advertising and retargeting campaigns). These technologies may be set by us ("first-party") or by analytics and advertising partners ("third-party"), such as Google Analytics, Google Ads, Meta/Facebook Pixel, and similar services.
Categories of cookies we use include:
- Essential cookies — required for basic Site functionality
- Analytics cookies — help us understand how visitors use the Site
- Advertising/targeting cookies — used to deliver relevant ads and measure campaign performance, including retargeting visitors who have shown interest in franchise ownership
You can control cookies through your browser settings, including blocking or deleting cookies, though doing so may affect Site functionality. Where required by law, we will present a cookie consent banner allowing you to manage your preferences.
6. Text Messaging (SMS/MMS Consent)
By providing your mobile phone number and opting in through a Site form, phone call, or other means, you consent to receive text messages (SMS/MMS) from Ramblin' Man Franchising LLC related to your franchise inquiry, discovery process updates, appointment reminders, and related communications. Message frequency may vary. Message and data rates may apply.
Consent to receive text messages is not a condition of purchase or of pursuing a franchise opportunity with us. You may opt out of text communications at any time by replying STOP to any message you receive from us, or by contacting us directly using the information in Section 16. Reply HELP for assistance. We do not sell or share your mobile number with third parties for their own marketing purposes.
7. Franchise Disclosure Context
Information you submit through this Site — including your name, contact details, financial qualifications, and background — may be used and retained as part of our franchise sales and disclosure compliance process, including in connection with the delivery of a Franchise Disclosure Document (FDD), state franchise registration and pre-sale disclosure requirements, and recordkeeping obligations under the FTC Franchise Rule and applicable state franchise laws.
Certain states — including California, Hawaii, Illinois, Indiana, Maryland, Michigan, Minnesota, New York, North Dakota, Oregon, Rhode Island, South Dakota, Virginia, Washington, and Wisconsin — regulate the offer and sale of franchises. If you are a resident of, or seek to establish a franchise located in, one of these states, we will not offer or sell you a franchise unless and until we have complied with all applicable pre-sale registration and disclosure requirements in that jurisdiction. Information collected through this Site is for informational and evaluative purposes only and does not constitute an offer to sell a franchise.
8. Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Policy, including evaluating your franchise candidacy, maintaining business and legal records related to franchise sales compliance, complying with applicable recordkeeping laws, and resolving disputes. If you do not move forward with a franchise application, we may retain your information for a reasonable period to allow for follow-up communications and internal analytics, after which it will be securely deleted or anonymized, unless a longer retention period is required by law or legitimate business need.
9. Security Safeguards
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encrypted data transmission (SSL/TLS), access controls limiting employee access to information on a need-to-know basis, secure hosting infrastructure, and regular review of our data handling practices.
No method of transmission or storage is 100% secure, and we cannot guarantee absolute security. If we become aware of a security incident affecting your personal information, we will notify affected individuals and take remedial action in accordance with applicable law.
10. Children's Privacy
This Site is intended for adults evaluating franchise business opportunities and is not directed to individuals under the age of 18. We do not knowingly collect personal information from anyone under 18 years of age. If we learn that we have inadvertently collected personal information from a minor, we will take steps to delete that information promptly. If you believe a minor has submitted information to us, please contact us using the details in Section 16.
11. U.S. State Privacy Rights
Depending on your state of residence, you may have certain rights regarding your personal information under applicable state privacy laws. Where a state's law applies to our processing activities, we will honor verifiable requests consistent with that law. To exercise any right described below, submit a request as described in Section 15. We will verify your identity before responding and will not discriminate against you for exercising your rights.
California (CCPA/CPRA)
California residents have the right to: (1) know what personal information we collect, use, disclose, and sell/share; (2) access the specific pieces of personal information we hold about them; (3) delete personal information, subject to certain exceptions; (4) correct inaccurate personal information; (5) limit the use and disclosure of sensitive personal information; (6) opt out of the sale or sharing of personal information and out of use for cross-context behavioral advertising; and (7) not be discriminated against for exercising any of these rights. As stated throughout this Policy, we do not sell or share personal information for monetary consideration, but you may still submit a "Do Not Sell or Share" request as described in Section 12.
Virginia (VCDPA)
Virginia residents have the right to confirm whether we process their personal data, access it, correct inaccuracies, request deletion, obtain a portable copy, and opt out of targeted advertising, the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects.
Colorado (CPA)
Colorado residents have the right to access, correct, delete, and obtain a portable copy of their personal data, and to opt out of targeted advertising, the sale of personal data, and certain profiling activities.
Connecticut (CTDPA)
Connecticut residents have rights to access, correct, delete, and port their personal data, and to opt out of targeted advertising, sale of personal data, and profiling that produces legal or similarly significant effects.
Utah (UCPA)
Utah residents have the right to confirm processing, access their personal data, obtain a copy, delete data they provided, and opt out of the sale of personal data and targeted advertising.
Texas (TDPSA)
Texas residents have the right to access, correct, delete, and obtain a portable copy of their personal data, and to opt out of the sale of personal data, targeted advertising, and certain profiling.
Florida (FDBR)
Eligible Florida residents (as defined by the Florida Digital Bill of Rights) have rights to access, correct, delete, and obtain a copy of their personal data, and to opt out of the sale of personal data, targeted advertising, and certain profiling.
Montana (MCDPA)
Montana residents have the right to access, correct, delete, and obtain a portable copy of their personal data, and to opt out of targeted advertising, sale of personal data, and certain profiling.
Iowa (ICDPA)
Iowa residents have the right to access, delete, and obtain a portable copy of personal data they provided, and to opt out of the sale of personal data and targeted advertising.
Delaware (DPDPA)
Delaware residents have the right to access, correct, delete, and obtain a portable copy of their personal data, and to opt out of targeted advertising, sale of personal data, and certain profiling.
Oregon (OCPA)
Oregon residents have the right to confirm processing, access, correct, delete, and obtain a portable copy of their personal data, and to opt out of targeted advertising, sale of personal data, and certain profiling.
New Hampshire (NHPA)
New Hampshire residents have the right to access, correct, delete, and obtain a portable copy of their personal data, and to opt out of targeted advertising, sale of personal data, and certain profiling.
New Jersey (NJDPA)
New Jersey residents have the right to confirm processing, access, correct, delete, obtain a portable copy of their personal data, and to opt out of targeted advertising, sale of personal data, and certain profiling.
Nebraska (NDPA)
Nebraska residents have the right to access, correct, delete, and obtain a portable copy of their personal data, and to opt out of targeted advertising, sale of personal data, and certain profiling.
Maryland (MODPA — Maryland Online Data Privacy Act)
Maryland residents have the right to confirm processing, access, correct, delete, and obtain a portable copy of their personal data, and to opt out of targeted advertising, sale of personal data, and certain profiling. Maryland's law also imposes heightened restrictions on the collection and use of sensitive personal data.
Indiana (INCDPA)
Indiana residents have the right to access, correct, delete, and obtain a portable copy of their personal data, and to opt out of targeted advertising, sale of personal data, and certain profiling.
Tennessee (TIPA)
Tennessee residents have the right to access, correct, delete, and obtain a portable copy of their personal data, and to opt out of targeted advertising, sale of personal data, and certain profiling.
Minnesota (MHMD / MCDPA)
Minnesota residents have rights under the Minnesota Consumer Data Privacy Act to access, correct, delete, and obtain a portable copy of their personal data, and to opt out of targeted advertising, sale of personal data, and certain profiling. To the extent applicable, Minnesota's Consumers Health Data Privacy provisions also govern any consumer health data we may process.
Washington (My Health My Data Act)
We do not knowingly collect "consumer health data" as defined under Washington's My Health My Data Act through this Site. If you voluntarily disclose health-related information to us (for example, in connection with a disability accommodation request), we will handle it consistent with the Act's requirements, including not selling such data and honoring applicable consent and deletion rights for Washington residents.
Residents of All Other States
If you reside in a state not specifically listed above, we are committed to complying with all applicable state privacy laws that govern our collection, use, and disclosure of your personal information. Regardless of your state of residence, you may contact us at any time using the information in Section 15 to ask what information we hold about you, request a copy, request correction, or request deletion, and we will respond in accordance with any legal obligations that apply and, where no specific law applies, as a matter of good business practice.
12. Do Not Sell or Share My Personal Information
Ramblin' Man Franchising LLC does not sell or share personal information for monetary or other valuable consideration, and we do not use personal information for cross-context behavioral advertising in a manner that would constitute "sharing" under applicable law, beyond standard analytics and retargeting cookies described in Section 5. If you would still like to submit a Do Not Sell/Share request, or opt out of any targeted advertising cookies, you may:
- Email us at info@ramblinmanrv.com with the subject line "Do Not Sell or Share My Personal Information"
- Call us at 800-991-9359
- Adjust your cookie preferences directly in your browser or via any cookie-consent tool presented on the Site
13. Third-Party Links
The Site may contain links to third-party websites, including our main operating website, social media pages, franchise portals, and business resources. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review the privacy policies of any third-party site you visit.
14. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, provide additional notice. Your continued use of the Site after any changes take effect constitutes your acceptance of the revised Policy.
15. How to Submit a Privacy Request
To exercise any rights described in this Policy — including requests to access, correct, delete, or obtain a copy of your personal information, or to opt out of certain processing — please contact us using one of the methods below. We may need to verify your identity before processing your request, and we will respond within the timeframe required by applicable law.
- Email: info@ramblinmanrv.com
- Phone: 800-991-9359
You may also designate an authorized agent to submit a request on your behalf, subject to our ability to verify the agent's authority and your identity, where required by law.
16. Contact Information
If you have questions or concerns about this Privacy Policy or our data practices, please contact:
Ramblin' Man Franchising LLC
Email: info@ramblinmanrv.com
Phone: 800-991-9359
Website: ramblinmanfranchise.com